and management capabilities for LAN and WAN.Managerial staff: With elementary knowledge in all kinds of management flows; capable of operating computer.The objective of the training: Operators are capable of skillfully operating some module of the software. Maintenance staff are capable of skillfully operating the software and get known of the broad outline of software data flows, capable of removing some daily failures. Managerial staff are acquainted with management flows and capable of operating the software.Training method: On-spot TrainingThe training is to be carried on in four parts, lasting 10 days.
Part 1: Get known of the outline of system: Get elementary knowledge in SHANGHUI
Attendants: departments concerned
Time: 1 day
Part 2: Department study:
Explain the module applied by each department, etc.
Attendants: Staff of departments concerned
Number: 1 person each department
Time: 3days
Part 3: Emulation Study Stage
Supply an emulation system for the training of staff. Conduct the explanation of issues to be paid attention to. Carry on mutual-study of inner staff, etc.
Attendants: Staff of departments concerned
Number: 1 person each department
Time: 5 days
Part 4: Testing stage
For the training, Conduct the detailed explanation of some difficulties after testing to ensure the staff’s complete qualification.
Attendants: All trainees
Number: 1 person each department
Time: 1days
SHANGHUI maintenance scheme
Reply technical questions via telephone, fax, email, PCANYWHERE and other ways.
On-spot failure removal
Supply schemes for upgrading and capacity expansion
Software performance testing
Software Running Inspection
The user’s appointed engineer records and feedbacks failure diagnosis report. Make out detailed implementation plan for system maintenance and failure restoration.Manage and supervise the implementation of maintenance plan.Confirm the completion of maintenance work and submit maintenance report.Form and complete safety technology files and appropriately keep them.
The maintenance content is:
Data backup: Data backup is the assess of hard disk parameters, computer booting sector parameters, system software and other data, so as to restore normal computer operation on great failures; conduct data backup regular or irregular to the applied database data of SYNV.
Data makeup: Frequently make up data, remove useless data, and remedy wrong data, so sa to maintain system stability
Failure removal: For failures, timely find out and remove them in case of greater failure causing greater loss.
Operation guide: Guide key operation regulations for operators to improve their applying levels. |
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